Who is "Phishing" for Your Personal Information?

Have You been receiving emails that seem legitimate and request updated billing, email or personal information?
These emails are designed to trick you into revealing your private information -- possibly a Social Insurance Number, ATM PIN, bank account or credit card numbers. This practice has become known as "phishing". To make these e-mails seem more realistic, the senders often duplicate the company logo and familiar formats or redirect to a fraudulent website. These emails are often masked under the name of a trusted source such as a trusted financial institution, an Internet Service Provider.

What You Should Do if You Think You've Been Phished

If you get an e-mail that warns you that an account of yours will be shut down unless you reconfirm your billing or email information, or that the bank/credit union is "missing" information about your account, do not reply or click on the link in the e-mail. Delete the email from your inbox and your deleted items. Report any suspicious activity to the company where you maintain your account immediately. If you have mistakenly responded to a phishing email pretending to be from Dunnville and District Credit Union, you should notify your local branch immediately.

Recognizing Legitimate Requests from Dunnville and District Credit Union

It is not our policy to use "Pop-Up" windows to collect information about your accounts.
It is our policy not to ask you to share personal information via email.
It is not our policy to ask for your PIN, Login User ID, Password, Social Insurance Number, or other confidential information via email.


Dunnville and District Credit Union will not claim we are updating our files or accounts on you via email, nor threaten that your account is in jeopardy if you do not update your account information immediately.